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Who should I contact for support after the acquisition: BCM or Kraken?

Users can still contact BCM's helpdesk in the usual manner, whether it's via chat, email, or phone. Once the acquisition is completed, Kraken is committed to invest in the continuous improvement and innovation of BCM’s product portfolio and service offering. Clients should start to see the benefits of Kraken’s comprehensive product offering, which includes round-the-clock client support. Any potential changes in the future will be announced well in advance.